The practice of law is in the midst of a major shift. As attorneys, we are trained to be risk averse, for critical reasons, but this also results in slower technology adoption than other professional service industries such as medical care and financial services. However, the onset of the pandemic hastened the legal industry’s adoption of cloud computing and other tools that enabled remote work.

Attorneys have the opportunity to reach an enormously underserved market. If they do not start offering more online legal services, somebody else in the market will...

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